The Foundation · Section 2.3
Keeping Knowledge Current
Company knowledge changes. People need to know which guidance applies.
An Approved Change Needs A Current Version And Checked Use.
One Fictional SOP Change
The Records Stay The Same. The Guidance Changes.
A team proposes adding a signed form link to its handoff evidence requirement. The Operations Manager owns the change; the Office Manager reviews the job against the guidance that applies.
Same Question · Different Knowledge Status
Which Guidance Applies To This Handoff?
What should the Office Manager know before moving J205 toward invoice review?
Prepared Answer · For Human Review
Responsible Person & Next Step
Illustrative scenarios. Selecting a view changes this example only. No actual SOP is published, job record edited, request sent or invoice released. The new rule applies to new handoffs after publication in the selected team.
Getting The Change Into The Work
Refresh The Guidance Each Role Uses
After publication for the agreed scope, compare affected guides and representative answers against the new version. People confirm the guidance is usable; publication alone does not prove adoption.
More Than SOP Edits
Definitions And Responsibilities Change Too
Keep The Foundation Useful
Named Owners. Clear Versions. Checked Use.
New decisions, exceptions and feedback become reviewed changes to the right guidance. Current instructions stay distinct from proposed edits and historical versions.